Questions for FenTrack

Questions

What is FenTrack?

FenTrack is a tailored software solution for manufacturers, and installers of windows, doors and conservatories.

What is FenTrack Manufacture?

Throughout your manufacturing process, FenTrack will provide you with instant, up-to-the-minute traceability of all open orders, meaning production, assembly and delivery will be optimised, resulting in reduced labour and wastage costs.

How Does FenTrack Manufacture Work?

A key feature of FenTrack Manufacture is the stage by stage waypoint tracking ability supported by barcode scanners with automated communication. This updates progress resulting in the ability for multiple locations to produce output simultaneously, in addition to the ability to catalogue, organise and monitor production. Individual employee record management helps to identify any individual training requirements to enhance in-house efficiency.

What is FenTrack Deliver?

FenTrack Deliver offers an advanced calendar and task based delivery routing system, with driver traceability, negating the requirement for expensive standalone vehicular tracking systems.

What is FenTrack Stock?

FenTrack Stock records and tracks stock, checks stock levels and triggers automatic re-ordering.
The system allows ease of use stock checks for annual inventory management and reporting.

How do you assess my requirements?

We offer an initial consultation which allows us to understand your requirements, current operational practices and ideal system. Then we install a tailored product for you to trial which is built up according to those specified requirements.

What is FenTrack Made to Measure?

We provide tailored solutions for a variety of industries.  Our goal is to quickly understand the problem you need to solve and have you up and running with a solution as fast as possible and probably for less than you expected.

If we can tailor an existing solution to meet your needs then that's all we will charge you for.

Is the delivery module available on its own?

There are three FenTrack modules: FenTrack Manufacture, FenTrack Delivery and FenTrack Stock. Although they are designed to work together, each module can be purchased individually and used as a standalone product. Through experience, our customers have often found that after purchasing one module they can see the benefit in adding to their existing working practices by purchasing other modules at a later date.

I have a technical problem, what do I do?

We are here if you have a technical problem. At FenTrack we pride ourselves on our customer care, all members of your staff can ask for support from us. Simply by using the ticket system, email or by telephoning support.

How safe is my company data?

We install your system onto a secure and tested server. In addition to server security, the platform is guarded behind Google account authentication. FenTrack's choice to use Google Authentication was to ensure security was maintained beyond purchase and even after any product upgrades.

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